Shipping Information

We work hard to get your order to you as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive a shipping confirmation once your order is on its way.

Shipping Times

Estimated delivery times:

Domestic: 3–7 business days
International: 7–14 business days

Delivery times may vary depending on location, customs, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

International Orders

International customers are responsible for:

Customs duties
Import taxes
Local handling fees

These charges are determined by your country and are not included in our shipping fees.

Incorrect Address Disclaimer

Please double-check your shipping address before completing your order. We cannot guarantee changes once an order is processed.

If you notice a mistake, contact us immediately at support@serpentevn.co.